Online Reputation Management

Build trust, protect your brand, and turn customer feedback into growth

Optifts Media helps businesses monitor, improve, and protect their online reputation across Google, Trustpilot, Yelp, BBB, and the platforms customers use to make decisions.

What You Get

Google Review Management
Review Generation
Review Response Management
Reputation Monitoring
Brand Mention Monitoring
Online Brand Protection
What We Manage

Reputation management built around real risks

We help businesses improve what customers see, address unfair or harmful content through ethical channels, and protect branded search results over time.

Review management

Organize authentic customer feedback, identify policy issues, and promote clear response workflows.

Review response strategy

Prepare thoughtful responses and guide platform escalation only when content breaches published policies.

Search de-indexing support

Identify outdated or harmful pages and coordinate legitimate removal or noindex requests with the right owners and search channels.

Reputation monitoring

Track reviews, ratings, news, social mentions, and branded search results before issues become expensive.

Review generation

Build an ethical feedback program that makes it easy for satisfied customers to share honest experiences.

Crisis response and brand protection

Create response playbooks and escalation workflows for impersonation, coordinated attacks, and high-risk complaints.

Our Online Reputation Management Process

From start to success - here's how we deliver results

01

Discovery

Day 1-2

We learn about your goals and requirements.

You provide: Project brief

You get: Strategy document

02

Strategy

Day 3-5

Develop a customized action plan.

You provide: Feedback

You get: Action plan

03

Creation

Day 6-12

Execute the plan with excellence.

You provide: Review feedback

You get: Draft deliverables

04

Review

Day 13-15

Refine based on your feedback.

You provide: Approvals

You get: Final deliverables

05

Launch

Day 16-18

Deploy and activate your project.

You provide: Final approval

You get: Live project

06

Optimize

Ongoing

Continuously improve results.

You provide: Feedback

You get: Performance reports

Pricing Plans

Starter

Starting at
$499/mo
  • Review monitoring
  • Monthly reputation report
  • Review response guidance
  • Google Business Profile audit
Most Popular

Business

Starting at
$999/mo
  • Review generation campaigns
  • Multi-platform monitoring
  • Weekly response support
  • Escalation workflows

Enterprise

Starting at
$1,999/mo
  • Full reputation management
  • Brand mention monitoring
  • Multi-location coverage
  • Dedicated strategist

All prices are starting rates. Final pricing depends on project scope, business requirements and complexity. Advertising spend, hosting, domains, premium software and third party services are billed separately where applicable.

Ready to Get Started?

Let's discuss your project and create a custom solution for your business.

Tell us where to reach you

We'll confirm your free strategy call within 24 hours.

Optifts Media | Build, Grow, Convert, Protect